How to Reach Us

We aim to respond to all inquiries within 24 hours on business days.

Scott Covert

Peterborough, Ontario, Canada · I read everything myself; usually reply within a day.

Text (705) 710-1074 Call (705) 749-2225 Email Scott

Mail: Scott Covert · 474 Wellington St Unit A · Peterborough ON Canada K9H 5C5

What to reach me about

• Feedback or requests on the free AI-Over-50 chat.
• Walking up the AI ladder — tell me where you're stuck and I'll help you take the next step.
• Collaboration on AI Over 50 content, programs, or community.
• Refunds, product help, or anything else not covered in the FAQ below.

Or send a message & a file

Share your situation, a project document, or just a question. Goes straight to my inbox.

Refund Requests

Need a refund? Just email [email protected] with your order details (name, email used at checkout, and product purchased) and we will take care of it. Books and ebooks come with a 60-day money-back guarantee — no hoops, no hassle.

Before Contacting Support

Many common issues can be resolved quickly. Check these first:

I did not receive my download link

Check your spam/junk folder — download emails sometimes end up there. If you still cannot find it, email us and we will resend it right away.

The checkout page is not loading or giving errors

Try a different web browser (Chrome, Firefox, Safari, or Edge). If you are using a VPN, try disabling it temporarily. Clear your browser cache if the issue persists. Our checkout is powered by Stripe and works on all modern browsers.

I was charged but did not get the product

Email us immediately at [email protected] with the email address you used at checkout. We will get your product to you or issue a full refund — whichever you prefer.

I want to unsubscribe from emails

Every email we send has an unsubscribe link at the bottom. Click it and you will be removed immediately. You can also email us and we will remove you manually.

I have a question about content in a product

We are happy to help clarify anything in our guides and ebooks. Email us with the product name and your question. Remember, health-related content is educational only — always consult your physician for medical advice specific to your situation.